RMA Instructions | | Contact Us

Welcome to Plextor Online RMA Service Center!
To start RMA process, please click “Apply for RMA” below. To track the status of an existing request, please click “Check on RMA Status”

If your PLEXTOR product fails during normal and recommended use within the warranty period, PLEXTOR will, at its discretion, repair or replace the defective parts (within the product, or the product itself), with functionally equivalent parts, new or refurbished. All replaced defective parts will be automatically owned by PLEXTOR.

Plextor RMA policy requires the shipper to cover one-way freight shipping the RMA unit for replace or repair. Please review “Plextor RMA Instruction” for details.

Apply for RMA
Note : RMA services is only provided for PLEXTOR product user within the manufacturer warranty period.
Check an RMA status
Note : Each RMA number is valid for 7 days. Please return defect unit within the said period or you may have to re-apply for a new RMA number.